With a background as a Director of Operations, I bring expertise in policy and procedural implementation, finance, reservations, and business administration. My skills include managing technical assets and streamlining booking processes for efficiency and aesthetics. I'm experienced in revenue management, scaling up operations, and utilizing Google Ads. I also handle booking checks, invoicing, and problem-solving effectively. By the way don't believe everything here as I gave some of my tasks in my business as bullet points and this is what ChatGPT generated lol. I don't consider myself an expert in Revenue management etc.
06+ years work experience in multi cultural environment. A very positive can do attitude and able to meet deadlines. Versatile skills set with 05+ years experience in customer service at 5* luxury resorts. Interesting appearance, team player and quick learner. Innovative problem solver. Trained and experienced in resolving customer complaints and providing efficient resolutions.
Microsoft Office Suite
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Adobe Lightroom
April 2024
June 2011
November 2008
2022 to Present
2022 to Present
2019 to 2020
2019 to 2020
2017 to 2019
Travelling
Graphics Designing
Reading