From b9c9225d4da4c9d197df64eaba88503172da9cf2 Mon Sep 17 00:00:00 2001 From: Anna Otto Date: Tue, 16 Apr 2024 17:58:30 -0700 Subject: [PATCH] add anna's resume directory and files --- student-resumes/anna-resume/home.html | 114 ++++++++++++++++++++++++++ student-resumes/anna-resume/style.css | 43 ++++++++++ 2 files changed, 157 insertions(+) create mode 100644 student-resumes/anna-resume/home.html create mode 100644 student-resumes/anna-resume/style.css diff --git a/student-resumes/anna-resume/home.html b/student-resumes/anna-resume/home.html new file mode 100644 index 0000000..80561ef --- /dev/null +++ b/student-resumes/anna-resume/home.html @@ -0,0 +1,114 @@ + + + + + Anna's Resume + + + + +
+
+
+

CONTACT

+ 559-xxx-xxxx
+ cinders.32@gmail.com
+ LinkedIn profile +


+
+

SKILLS

+

Customer Service Skills

+- Confident listening and speaking skills.
+- Able to use questioning to find out exactly what the customer wants; empathetic and +encouraging.
+- Good at finding solutions to problems.
+- Polite telephone manner.
+- Efficient in completing tasks within a set time frame; including under pressure.
+- Able to work independently but also ask for advice when required.
+- Work well as part of a team.
+- Ten years of experience working and supporting students, faculty members within systems.

+

Research Skills

+- Critical thinking
+- Excellent investigation skills for research, good judgment
+- Ability to communicate clearly with a team
+- Attention to detail
+- Experience in analysing, measuring, and documenting human remains accurately
+- Experience in a working biological anthropology laboratory
+- Excellent time management

+

Technology Skills

+- Confident with all types of technology, (except coding currently)
+- Experience in using Microsoft applications.
+- Extensive data entry experience, correct and prompt.
+- Types at current speed of 92 wpm.

+

PUBLICATIONS

+

Medicine and the museum: how can objects collected by museums be used to combat the growing + movement of anti-vaxxers?


+Presented at the Australian and New Zealand Society of the History of Medicine Conference +December, 2019. +

+
+

EDUCATION

+ St Peter’s College, Palmerston North 2006 - 2008
+ NCEA up to Level 3; with University Entrance
+ University of Auckland 2017 - 2019
+ Bachelor of Arts in Anthropology and History + + +

+
+
+
+

ABOUT

+ Graduate of Anthropology and History from the University of Auckland, New Zealand. Able to +leverage strong communication and problem solving skills, patience and empathy, and attention to +detail gained through history of working and studying in New Zealand universities to do the best for +my company and my community every day. +


+
+

WORK EXPERIENCE

+

NOCD

+Clinical Scheduler 2021 - present
+Following caseloads of 80+ therapists and scheduling their members to compliance while maximising utilisation. Worked closely with Clinical Operations Manager and Transfer Manager to accomplish this.

+

Massey University

+Customer Service Representative 2019-2021
+Customer interface for all student and community inquiries. I receive communication from phone +calls, web chats, emails, text, and social media, determine the appropriate department or person +and connect inquiries with solutions. Contract ended April 2021.

+

Auckland Medical Museum Trust

+Social Media Coordinator – Freelance 2020
+Set up and managed a limited-time social media campaign for "Epidemics Aotearoa" across Facebook, +Twitter, and Instagram.

+

University of Auckland

+Volunteer position – Biological Anthropology Laboratory Assistant 2018-2019
+Improving curation and storage of donated human remains; including cleaning, measuring, ageing and +sexing, and recording details of the remains. This work required ethical, technical, and accuracy skills; +as well as problem solving and creative thinking.

+Student Administrator 2018-2019
+My administration duties included answering student questions regarding regulations, and degree +planning throughout the undergraduate years. I was responsible for meeting prospective and current +students face to face, to best counsel them on their university goals. I also administered the handling +of forms to change programmes, paper offerings, and late deletions/additions for students.
+

University of Waikato

+Student Administrator 2014-2017 +Hired on a fixed-term contract until December 2015, where it was converted to a permanent contract. +I was the Law Faculty point of contact for both first year Law students, and postgraduate Law +students. My duties included answering student questions regarding regulations, first year and +graduate enrolments, preparing documents for our Admissions Committee, and taking minutes on +two meeting boards. I also worked closely with academics, their portfolios, and publications. I handled +all first year and graduate grades, including correct data entry and calculation of marks.

+

Massey University

+Administrative Assistant 2012-2014 +First given a casual contract before being hired on a contract until February 2014. My admin duties +included filing, room bookings, organising floor wardens, college structure documents, and Short +Leave applications. +
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